We are your "Nurse in the Family"

In January 2005, CRMC implemented the Care Manager program, designed to better serve our patients. The department consists of five full-time nurses, Care Managers, who work with patients, families, physicians and nursing staff to coordinate patient care. The Care Managers are: (standing left to right) Kathy, Rhonda, and Dona; (seated left to right) Cathy, Janis, Ann and Lorie.

The Care Managers assess patients in order to create the plan for physical and psychosocial care, patient teaching and post-discharge care. Each patient is seen at least once daily by his or her Care Manager to make an assessment of progress, review the medical record, collaborate with the physician and nursing staff. The patient is followed throughout the hospitalization. The Care Manager interacts with other care providers to ensure the plan of care is known and interprets the special needs of the patient.

Each Care Manager is assigned to physicians and then manage the nursing care for the patients assigned to those physicians. These nurse Care Managers are the primary contact for patients, family members and physicians when there are questions about care.

CRMC believes that through Care Management, our patients will have a better experience with a primary contact person to act as a liaison to other caregivers and physicians. Care Management helps to eliminate many of the frustrations involved in hospitalization so that our patients can concentrate on just getting well.